03 December 2020
In a world where everything is commercialised and politicised, it’s difficult to find genuine, honest and integrity-driven people. At Link A VA, we believe that the cornerstone of any successful business lies in its core values and what they hold dear. Our values are simple: transparency, honesty and trust, efficiency, communication and professionalism. All of our Virtual Assistants uphold these values to the best of their ability and that is what makes them invaluable team members.
Let’s unpack these values a bit more and find out how they are integrated within our Link A VA world.
Transparency
The first and probably most important value is transparency. It’s so important to lay all your cards on the table from the get-go so everyone is on the same page. At Link A VA, we believe that in order to have a successful working relationship, one with longevity, there needs to be complete transparency. Of course, there are levels of transparency in any business and we completely respect a ‘need to know’ relationship. However, it is imperative that the Virtual Assistant and business owner remain open with one another and that both parties are comfortable enough to voice ideas, opinions or even concerns.
Honesty and Trust
Everything is based on trust. If there is no trust within a relationship, that relationship is doomed to fail. At the end of the day, honesty builds trust and that is ultimately the key ingredient to any successful working relationship. Being able to voice the truth enables all of us to identify the issue and work as a team to better it.
Efficiency
At Link A VA, we pride ourselves in being efficient. We know that business owners have a lot on their plate and it’s our job to lighten that load. We make sure that the tasks you need done are completed in a timely manner and we ensure that the work we produce is that of good quality. In some cases, people tend to strive for efficiency but they end up neglecting the quality of work. At Link A VA, we make sure that what we are doing is done to the best of our ability. This ends up saving you, the business owner, time and money.
Communication
Another important core value we hold dear is communication. Effective communication binds relationships together and this enables everyone in the team to achieve the desired outcomes. Constructive communication and persuasion can save all parties involved time and effort, and it encourages co-operation and reduces stress. Because Virtual Assistants work remotely, communication is even more important. We need to make sure that we are constantly in contact with our client and we need to ensure that we are fulfilling our duties to the best of our ability.
Professionalism
Last, but certainly not least, we pride ourselves in being professional at all times. Although this job requires working remotely, you won’t find any of the Virtual Assistants looking sloppy or carrying themselves in an unprofessional way. We will always address our clients and anyone else for that matter with respect and we will treat everyone with dignity and compassion.
At Link A VA, our strong value system, along with our skills and experience, we can assure you, the business owner, complete discretion, flexibility, and professionalism at all times.
You do life, while we do virtually everything else!
Contact Link A VA if you want to know more:
info@linkava.co.za
